How do I redeem my Gift Voucher?
Have you received a hot air balloon Gift Voucher for Christmas, your Birthday or another special occasion? It's easy to redeem, simply contact us by email or phone. The instructions and details are on the bottom right hand corner of your certificate.
How much notice to I have to give to book my travel date?
We suggest to book at least a week in advance but there may still be availability to book a day or two before your travel date. Some periods may be busier than others, such as weekends and Christmas holidays.